Call Handler

About Cascade Windows: For more than 25 years, homeowners, builders and anyone who insists on the highest quality and most energy efficient windows for a new construction or remodel have put their trust in Cascade Windows. We promote a culture of honesty and integrity from our staff and dealers, and it shows. As we continue to expand and grow, we are looking for new members to join our team.

PURPOSE OF POSITION:
As a member of the customer service team, the Call Handler provides reception, customer service and administrative support in both an internal/external customer service and sales function.

ESSENTIAL DUTIES:

EDUCATION:
High School diploma or equivalent.

CERTIFICATES, LICENSES OR REGISTRATIONS:
None

WORK EXPERIENCE:
2 years customer service, sales, administrative and/or clerical experience
Experience with Akkadian Console Operator or Cisco Jabber preferred.

SKILLS & KNOWLEDGE:

PHYSICAL & ENVIRONMENTAL DEMANDS:
Standard office environment.

TRAVEL:
May require occasional travel

COMPANY BENEFITS:
Cascade Windows offers superior benefit programs to our employees including Medical, Dental, Vision, Long and Short Term Disability, Life Insurance, 401(k) with Company Match, Paid Time Off, Paid Holidays and more!

TO APPLY: Internal and external applicants are being considered at this time. Please submit a Cascade Windows Internal Application Form and current resume to Human Resources.